Timeshare Rental Administrator

Location: Naples, FL
Pay: $45,000–$50,000 per year
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Position Type: Full-Time, On-Site

Express Employment Professionals is seeking an experienced Timeshare Rental Administrator for a high-end resort property in Naples.

This position is responsible for managing timeshare rental listings, reservations, deposits, payments, and communications with owners and guests. The ideal candidate will be highly organized, detail-oriented, professional, and committed to providing exceptional customer service.

Responsibilities

Process timeshare rental reservations, changes, and cancellations.
Manage and update rental listings and availability.
Communicate professionally with property owners and guests by phone and email.
Track deposits and ensure guest payments are received on time.
Process owner payments, commissions, and other rental-related transactions.
Maintain accurate reservation, payment, and guest records.
Review rental management agreements and ensure all terms are followed.
Balance the needs of owners and guests while supporting company profitability.
Monitor deadlines and follow up on outstanding payments or documentation.
Coordinate with internal departments to ensure a smooth guest experience.
Assist with administrative, customer service, and basic accounting duties.

Qualifications

At least two years of experience in timeshare operations, rental management, property management, hospitality operations, or administrative revenue management.
Previous hotel, resort, or reservation experience is required.
Timeshare software experience is highly preferred.
Strong customer service skills with a polished and professional demeanor.
Excellent organizational and communication skills.
Strong attention to detail and accuracy.
Ability to manage deadlines and track deposits and payments.
Comfortable handling sensitive financial and guest information.
Ability to work independently and as part of a professional team.

Benefits

Annual salary of $45,000–$50,000
Medical benefits
Paid time off
401(k) with 3% company match after one year
Monday–Friday daytime schedule
Opportunity to work with a well-established, high-end resort property

Qualified candidates should apply with an updated resume through Express Employment Professionals.

Express Office: Naples

9696 Bonita Beach Road

Suite 208

Bonita Springs, FL 34135

Email us

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