Customer Service Representative

Top Job

Located in Minneapolis, MN

Salary: $16.37-19/hr

Customer Service Representative

 

Pay: $16.37-16.50/hour (DOE; Lead roles $18–$19/hour)

Schedule: 1st and 2nd shift: 5:30 AM – 2:30 PM or 2:30 PM – 10:30 PM

 

Position Summary

The Customer Service Representative is responsible for delivering excellent service in a high-volume gas station and convenience store environment. This role involves assisting customers at the register and sales floor, handling cash transactions, stocking merchandise, and maintaining a clean, safe, and organized store. The Customer Service Representative will be assisting in all areas of the store. 

 

 

Key Responsibilities

• Greet and assist customers in a friendly, professional manner

• Operate POS systems to process fuel, merchandise and age-restricted product transactions

• Accurately count cash drawers at the beginning and end of shifts

• Stock shelves, coolers, and displays; rotate inventory as needed

• Maintain cleanliness of the store, restrooms and forecourt areas

• Support tobacco, car wash and general store operations

• Communicate with team members using store communication tools (i.e. walkie-talkies)

• Follow safety protocols and store procedures in a camera-monitored environment

 

Qualifications

• Prior customer service or retail experience preferred

• Strong communication and interpersonal skills

• Ability to work in a fast-paced, high-traffic environment and “hustle” when busy

 

Physical Requirements

• Ability to stand and work on your feet for an entire 8-hour shift

• Ability to lift, carry, and move products and materials (typically up to 30–40 lbs)

• Comfortable using carts and other basic equipment for stocking

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