Customer Service Specialist

Located in Fort Collins, CO

Salary: $18-20 Per Hour DOE

Pay: $18-20 Per Hour DOE

Location: Fort Collins, CO

Schedule: Full-Time | Monday–Friday | 9:00 AM – 5:00 PM

Benefits: Health, Medical, Dental, Vision, Short-Term Disability, and Life Insurance available

Position Type: Evaluation Hire

#FCO

Are you a people person who enjoys helping others, solving problems, and building strong relationships? A local real estate consultant is looking for a Customer Service Specialist. In this role, you'll guide customers through the system, answer questions, provide training, and help create a positive customer experience. If you're patient, tech-savvy, and thrive in a fast-paced environment, we'd love to hear from you!

Apply today or call (970) 226-4300 for immediate consideration.

Why You’ll Love This Job

• Build meaningful relationships with clients and become a trusted resource.
• Work in a collaborative environment using tools like Microsoft Teams and Zoom.
• Enjoy a variety of responsibilities that keep each day engaging and rewarding.
• Receive training on proprietary software and grow your technical skill set.

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What You’ll Be Doing

• Assist customers via email, text, and phone with software questions and account support.
• Guide clients on how to use the platform, troubleshoot issues, and conduct research to find solutions.
• De-escalate concerns, provide excellent service, and help customers feel confident and supported.
• Document all customer interactions and updates accurately within the system.

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What We’re Looking For

• Previous customer service experience with strong verbal and written communication skills.
• Proficiency with Microsoft Office, internet research, PDF editing/conversion, and Teams or Zoom.
• Ability to multitask, stay organized, and manage multiple customer requests at once.
• Experience with real estate, property management, HOAs, or HOA board involvement.

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More Ways to Apply

• Call: 970-226-4300 (Mon–Fri, 8:00 AM–5:00 PM)
• Email: jobs.fortcollinsco@expresspros.com
• Apply Online: Express Employment Professionals website
• Mobile: Download the ExpressJobs App and apply from your phone

 

Apply Now