Banquet Captiain

Located in East Lansing, MI

Salary: $22-24

Are you passionate about hospitality, delivering exceptional guest experiences, and leading a team? We are seeking an experienced Banquet Captain to join our hospitality team. This is an exciting opportunity for someone looking to grow their career in banquet and event management.

As the Banquet Captain, you will work closely with the Banquet Manager to ensure every event is executed flawlessly. This position is ideal for a motivated leader who enjoys working in a fast-paced environment, solving problems, and creating memorable experiences for guests. Our long-term goal is to develop this individual into a future Banquet Manager.

Responsibilities

• Lead banquet staff during weddings, corporate meetings, social events, and special functions.
• Assist the Banquet Manager with planning, coordinating, and executing successful events.
• Deliver outstanding customer service and ensure an exceptional guest experience.
• Set up, oversee, and break down banquet events according to event specifications.
• Troubleshoot issues quickly and professionally while maintaining a positive guest experience.
• Assist guests with audiovisual equipment and event technology as needed.
• Communicate effectively with the sales team, kitchen staff, and event clients to ensure seamless event execution.
• Train, coach, and motivate banquet staff while maintaining high service standards.
• Ensure banquet rooms are properly prepared, clean, organized, and compliant with company standards.
• Maintain professionalism and attention to detail throughout every event.

Qualifications

• Previous banquet, hospitality, or event leadership experience required.
• Strong guest service and customer relations skills.
• Excellent communication and leadership abilities.
• Comfortable working with audiovisual equipment and event technology.
• Strong problem-solving skills with the ability to think ahead and adapt quickly.
• Ability to lead by example and work collaboratively with multiple departments.
• Must have open availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 40 pounds as needed.

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