Community Engagement Assistant

Located in Tyler, TX

Salary: $25/hr

 

Overview:
We are a non-profit performing arts organization seeking a dependable, trustworthy, and hardworking individual to support our community engagement and education programs. This role is integral to our mission and long-term growth, providing high-level administrative and operational support directly to the Executive Director across development, communications, donor relations, and special events.

Responsibilities:

Program & Development Support:

• Collaborate hands-on with the ED to research, develop, and expand educational programming — with a focus on reaching rural and underserved communities
• Support development initiatives including campaigns, donor relations, and community partnerships
• Adhere to project timelines and actively support events, concerts, and marketing initiatives

Patron Relations & Communications:

• Maintain patron engagement through professional correspondence via phone, mail, and email
• Prepare, organize, and file documents and letters
• Handle patron inquiries and provide a high level of patron care
• Update and maintain accurate patron records in organizational databases

Administrative & Clerical Support:

• Assist the ED with calendar management, filing, and general clerical duties
• Pick up, process, and manage incoming mail and deliveries
• Assist with event ticketing and volunteer coordination

Event & Front-of-House Operations:

• Set up and break down event spaces for concerts and organizational events
• Perform front-of-house duties during events as needed, including evenings and weekends

Requirements:

• Strong multitasking abilities and keen attention to detail
• Proficiency in Microsoft 365 and database management tools
• Comfortable operating standard office equipment
• Ability to work independently and maintain strict confidentiality
• Professional demeanor with exceptional interpersonal and analytical skills
• Must have reliable personal transportation and availability for scheduled evenings and weekends

Physical Requirements:
Candidates must be able to stand or sit for extended periods, lift up to 25 lbs., and approach all tasks — large or small — with resourcefulness and a team-first mindset. This role calls for a calm, results-oriented individual who thrives under pressure and understands that every contribution matters to the organization's success.

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