About the Role:
Do you have a passion for creating unforgettable events and delivering exceptional customer experiences? We're seeking a creative, organized, and customer-focused Event Specialist to guide clients from their initial inquiry through the successful execution of their event. This role combines sales, event design, project coordination, and hands-on event support, making it ideal for someone who thrives in a fast-paced, collaborative environment.
Key Responsibilities:
Client Sales & Customer Service
- Serve as the primary point of contact for clients throughout the entire event planning process
- Meet with clients in our showroom and at event venues to understand their vision, goals, and logistical needs.
- Prepare detailed proposals and recommend rental products and design solutions that align with each client's style and budget.
- Build lasting client relationships through outstanding communication, responsiveness, and personalized service.
- Ensure every client feels informed, supported, and confident leading up to their event
Event Design & Planning
- Collaborate with the design team to create beautiful, functional event layouts and décor concepts.
- Assist with sourcing new products and introducing innovative design ideas and inventory offerings.
- Conduct site visits to evaluate venues, identify logistical needs, and develop detailed event plans.
- Coordinate with venues and outside vendors to ensure seamless scheduling, setup, and event-day operations.
Event Execution
- Provide hands-on support during event installations, breakdowns, and on-site client meetings.
- Oversee event setups when needed to ensure every detail is executed accurately and meets company standards.
- Troubleshoot challenges professionally and help ensure every event exceeds client expectations.
Team Collaboration & Event Coordination
- Maintain accurate event documentation, including timelines, layouts, setup instructions, diagrams, and logistical notes.
- Review weekly event schedules to verify all event details are complete and communicated effectively.
- Partner closely with warehouse, logistics, and operations teams to ensure every event is executed efficiently and successfully.
Requirements:
- Outstanding customer service, communication, and relationship-building skills.
- Strong organizational and time management abilities with exceptional attention to detail.
- A creative eye for event design and the ability to visualize layouts and décor concepts.
- Confidence managing multiple projects while meeting deadlines in a fast-paced environment.
- Ability to work both independently and collaboratively as part of a team.
- Flexibility to assist with occasional evening or weekend events as business needs require.
- Previous experience in event planning, hospitality, sales, customer service, or project coordination is preferred.
If you're passionate about helping clients celebrate life's biggest moments and enjoy seeing your work come to life, we'd love to welcome you to our team.
To APPLY please click the Apply Now button below.
Need help with your resume? Visit www.expresspros.com/JobGenius/Express
About Us:
Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. At Express Employment Professionals we will assess your skills, offer you interview and résumé writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express, and you’ll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses, and much more.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, NYS, and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Express Office (Albany):
501 New Karner Road
Rosewood Plaza
Albany, NY 12205
www.ExpressProsCapitalRegion.com