Located in Oshkosh, WI

Salary: $20.00/HR

TEMPORARY POSITION OPPORTUNITY!

Hours: Tuesday - Friday, 10:00am - 10:00pm

Pay: $20.00/HR

Duties:

Assist the Box Office Manager with preparing and reconciling daily ticketing and financial reports.
Ensure accuracy of all box office transactions, including ticket sales, refunds, exchanges, releases, cash, checks, and credit card payments.
Monitor ticketing equipment, hardware, and software to ensure proper functionality and report issues or needed repairs to the Box Office Manager.
Maintain and update marketing materials, signage, voice messaging systems, and event programming schedules.
Communicate departmental updates and operational details to the Assistant Festival Director.
Provide exceptional customer service to patrons via email, phone, and in-person interactions.
Resolve customer concerns and operational challenges in a professional, positive, and solution-oriented manner.
Serve as a knowledgeable resource regarding event information, including programming, activities, shuttle services, vendor information, catering, and event history.
Uphold all Box Office policies, procedures, and customer service standards.
Supervise Box Office staff in the absence of the Box Office Manager.
Foster a professional, positive, and team-oriented work environment.
Lead by example and serve as a positive role model for Box Office staff.
Train staff on ticket processing equipment and ticketing procedures.
Assist with the distribution and tracking of event credentials and wristbands at redemption locations.
Support other departments and event operations as needed.

Qualifications:

Previous box office, ticketing, customer service, event operations, or supervisory experience preferred.
Experience handling cash, credit card transactions, and financial reconciliation.
Knowledge of ticketing systems and ticket-processing equipment preferred.
Strong leadership skills with the ability to supervise, train, and motivate staff.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational skills with the ability to manage multiple priorities and delegate tasks when appropriate.
Ability to develop effective systems and processes that improve communication and productivity.
Strong problem-solving skills and ability to utilize available resources effectively.
Proficiency with Microsoft Office, Google Workspace applications, email, phone, and text communication.
Professional attitude and commitment to teamwork.
Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
Ability to work in a variety of outdoor weather conditions.
Clean driving record with no DUI, DWI, or other major driving violations if operating a company vehicle.
Ability to lift and carry up to 50 lbs.
Ability to stand and walk for extended periods of time.
Ability to bend, stretch, twist, reach, and perform other physical activities as required.
Ability to learn and follow company policies, procedures, and standard operating guidelines.

What does Express offer to you??

Why Express Employment Professionals, Oshkosh WI?

Express placed over 1,350 people in 2024 just in the Fox Valley!
We provide our associates with excellent comprehensive and competitive benefits!
When you apply to us, you apply to 100+ companies in the Fox Valley!
Over 170 people were hired on with a permanent position in 2024.

Apply now:

Call - (920) 624-6100 OPTION 2 to schedule a phone interview.

Address - 1775 Witzel Ave Oshkosh WI, 54902

Email - jobs.oshkoshwi@expresspros.com

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Express Office: Oshkosh

1775 Witzel Avenue

Oshkosh, WI 54902

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