Box Office Clerk

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Located in Oshkosh, WI

Salary: $18.00/HR

TEMPORARY POSITION OPPORTUNITY!

Hours: Wednesday - Sunday, 10:00am - 10:00pm

Pay: $18.00/HR

Duties:

  • Provide exceptional customer service to patrons via email, phone, and in-person interactions.
  • Redeem patron tickets and distribute event wristbands accurately and efficiently.
  • Utilize ticketing software to assist patrons with ticket purchases, order changes, and event-related questions.
  • Resolve customer concerns and challenges in a professional, positive, and solution-oriented manner.
  • Serve as a knowledgeable resource regarding event information, including programming, activities, shuttle services, food vendors, catering, and other event services.
  • Adhere to all Box Office policies, procedures, and cash-handling practices.
  • Maintain accurate records and assist with administrative and reporting tasks as needed.
  • Collaborate with team members and provide support to other departments when necessary.
  • Assist in creating and maintaining effective systems that enhance communication and productivity.
  • Follow all company policies, procedures, and safety standards.

Qualifications: 

  • Previous customer service, ticketing, retail, hospitality, or event experience preferred.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to effectively problem-solve and utilize available resources to resolve issues.
  • Proficiency with Microsoft Office, Google Workspace applications, email, phone, and text communication.
  • Ability to learn and utilize ticketing software and event management systems.
  • Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
  • Professional attitude with a willingness to work as part of a team.
  • Ability to work a flexible schedule, including evenings, weekends, and special events as needed.
  • Ability to work in a variety of weather conditions during outdoor events.
  • Clean driving record with no DUI, DWI, or other driving violations if operating a company vehicle.
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand and walk for extended periods of time.
  • Ability to bend, stretch, twist, reach, and perform other physical activities as required.
  • Knowledge of company policies, procedures, and standard operating guidelines, or the ability to learn them quickly.

What does Express offer to you??

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer!)

Why Express Employment Professionals, Oshkosh WI?

  • Express placed over 1,350 people in 2024 just in the Fox Valley!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired on with a permanent position in 2024.

Apply now:

Call - (920) 624-6100 OPTION 2 to schedule a phone interview.

Address - 1775 Witzel Ave Oshkosh WI, 54902

Email - jobs.oshkoshwi@expresspros.com

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Express Office: Oshkosh
1775 Witzel Avenue
Oshkosh, WI 54902
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