We are looking for a friendly, organized, and motivated Receptionist / Sales Development Representative (SDR) to join our Client's team in the Burlington area. This role is split equally between reception duties and outbound sales prospecting.

Responsibilities:

• Answer and direct incoming calls and provide reception coverage as needed.
• Make 40–60 outbound calls daily to dental practices.
• Verify decision-makers and email addresses.
• Obtain CASL-compliant email consent.
• Maintain accurate records in Microsoft Dynamics 365, including contact details, consent, and call notes.
• Schedule product demonstrations for the sales team.
• Maintain "Do Not Contact" records.

Qualifications:

• Excellent telephone and communication skills.
• Comfortable with outbound calling.
• Experience with CRM software (Dynamics 365 preferred).
• Proficient in Microsoft 365.
• Reception, telemarketing, or dental industry experience is an asset.

Pay: $24-$26 per hour