Inside Sales

Located in New Berlin, WI

Salary: $20-30/hr BOE

Inside Sales - 

 

New Berlin, WI 

1st Shift, Monday-Friday

$20-30/hour (Based On Experience)

 

 

Key Responsibilities:

• Assist potential customers in choosing the right product for their needs, providing accurate product information and pricing.
• Maintain accurate records of customer interactions, sales activities, and data entry into a CRM system.
• Send quotes to warm leads and follow up as needed.
• Help customers and electricians with diagnosing and troubleshooting technical and electrical issues.
• Keep up with electrical standards and product applications through ongoing study.

Important Note: In this position, the sales representative is not responsible for finding new leads and/or sales opportunities. Rather, the sales representative is provided with leads that they are required to follow up on. They also work with current customers to help solve issues as needed.

Required Qualifications:

• High school diploma or equivalent required
• 1+ years of experience in sales, technical support, or customer service preferred
• Strong willingness to learn about electrical concepts and a technical product line
• Comfortable spending most of the day on the phone with customers
Preferred Qualifications
• 1+ years of sales experience working with a highly technical product line
• Basic understanding of electrical concepts, such as voltage, amperage, etc.
• Willingness to be hired directly in the future
Skills and Competencies
• Strong attention to detail when sizing and quoting customers
• Patient, customer-focused problem solver
• Professional phone and written etiquette
• Team-oriented with strong follow-through
• Comfortable multitasking across phone, email, and chat

 

Work Environment:

• Office setting
• Extended periods on the phone and at a computer
• Fast-paced, customer-facing role with daily variation in call topics

Employment Type:

Full-time, Fully In-Person

 

 

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