Office Order Desk Administrator

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Located in Coquitlam, BC

Salary: $24 an hour

We are seeking an experienced Office & Order Desk Administrator to join an industrial company in Coquitlam. This is a full-time & permanent role.

Qualifications & Experience:

• 3+ years of experience in office administration and order/sales order support in an industrial office environment
• Exposure to the oil/gas/lubricant industry would be a strong asset
• Proven experience working with ERP systems and a proficiency with MS Suite
• Excellent communication and interpersonal skills with a customer-focused approach
• Outgoing and open personality, willingness to learn
• References and a background screening will be conducted for candidates moving forward in consideration

Role Responsibilities:

• Provide front-line customer service by answering, screening, and directing incoming calls, and managing general customer enquiries
• Monitor and manage shared order desk email inboxes, coordinating with warehouse and dispatch teams to provide delivery updates and ETAs
• Perform general office administration including mail handling, document management, scanning, filing, and internal coordination across multiple locations
• Assist with social media posting and company communications as needed
• Cross-train on processes across affiliated business units to provide coverage and operational continuity
• Perform general office upkeep and administrative support tasks as assigned
  Support A/R functions, including processing payments, applying transactions, reconciling deposits, and maintaining accurate records
• Retrieve and organize payment confirmations and maintain supporting AR documentation
• Execute billing processes including entering BOLs, creating invoices (manual and system-generated), and validating billing data accuracy
• Generate, post, and distribute customer invoices in a timely manner
• Assist with monthly reporting, including sales reports and customer statements distribution
• Support month-end close processes using established checklists
• Update pricing at designated locations as required
  Collaborate closely with Accounts Receivable, Sales, Dispatch, and Operations teams
• Reporting to the Office Manager

What's Offered:

• Full-time, permanent position
• Full benefits after successful completion of the probationary period
• Live local, work local in Coquitlam
• Working Schedule: Monday to Friday
• Schedule: 8:00am – 4:30pm
• Wage: $24 an hour

Additional Details:

• This opportunity is open to all qualified applicants who are legally eligible to work in British Columbia
• Only electronic applications will be considered
• The posting will remain open until a qualified candidate is selected

We thank all applicants for their interest; only those selected for further consideration will be contacted, typically within 2 business days.

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