Job Title: Administrative & Volunteer Support Specialist

Location: San Jose, CA
Schedule: Full-time
Position Type: Contract to Hire
Pay:$ 24.00-$25.00 per hour

About the Opportunity

We are seeking an organized and customer-focused Administrative & Volunteer Support Specialist to assist with volunteer scheduling, data management, and front desk coverage. This role requires strong communication skills, attention to detail, and the ability to create a positive experience for volunteers while supporting the team with administrative tasks.

Duties

• Provide scheduling support and maintain accurate volunteer records in Salesforce
• Monitor volunteer scheduling and assist with recruitment and onboarding
• Share coverage of the volunteer front desk, assisting check-ins and providing a welcoming experience
• Educate volunteers on organizational initiatives while expressing appreciation for their contributions
• Maintain up-to-date talking points and meet-and-greet scripts
• Provide administrative support for team projects and milestones
• Ensure accuracy and timeliness in data entry and record maintenance
• Collaborate with team members to solve problems and deliver on commitments

Requirements

• Proficiency in Microsoft Office; Salesforce experience preferred
• Strong time management and organizational skills
• Excellent communication and customer service abilities
• Ability to work independently and meet deadlines with accuracy
• Demonstrated flexibility and problem-solving skills
• Commitment to a team-based approach
• Must be authorized to work in the U.S.

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