Customer Service

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Located in Cleveland, TN

Salary: $17/hour

Customer Service Representative – Insurance Agency

Pay: $16.00–$17.00 per hour (Depending on Experience)
Schedule: Monday–Friday, 9:00 a.m. – 5:00 p.m.
Job Type: Full-Time

Join Our Team!

We are looking for a friendly, dependable, and customer-focused Customer Service Representative to join our insurance agency. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced office environment, we'd love to hear from you!

Responsibilities

  • Greet and assist clients in person and over the phone.
  • Answer customer questions regarding insurance policies and services.
  • Process policy changes, payments, and other customer requests.
  • Maintain accurate customer records and perform data entry.
  • Provide outstanding customer service while building positive client relationships.
  • Support the agency with general administrative duties.

Qualifications

  • Friendly, professional, and positive attitude.
  • Excellent communication and customer service skills.
  • Strong organizational and computer skills.
  • Ability to multitask in a busy office environment.
  • Previous customer service or office experience is preferred.
  • Insurance experience is a plus but not required—we are willing to train the right candidate.

Compensation & Benefits

  • Starting pay: $16.00–$17.00 per hour, depending on experience.
  • Full-time schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m.
  • Opportunity to grow within a supportive and professional team.

If you're looking for a stable, full-time position where you can make a positive impact on customers every day, we'd love to meet you. Apply today!

Express Office: Cleveland
213 Ocoee Crossing Northwest
Cleveland, TN 37312
Apply Now