Processing Clerk

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Located in Novi, MI

Salary: $20.00/hour

Job Title: Processing Clerk (Evaluation-to-Hire)

Pay: $20.00/hour
Classification: Evaluation-to-Hire

We are seeking a detail-oriented and customer-focused Processing Clerk to support customer service, order processing, and shipping/receiving operations. This is a long-term opportunity with a growing company for someone who enjoys a combination of administrative and warehouse-related responsibilities.

Key Responsibilities

Customer Service

  • Respond to customer inquiries regarding pricing, order placement, order status, and shipping updates
  • Research and resolve customer concerns and order-related issues
  • Prepare and provide customer quotes using established pricing schedules
  • Track shipments and communicate updates using carrier websites

Order Processing

  • Review customer orders for accuracy and completeness
  • Verify part numbers, pricing, and product availability
  • Enter and maintain order information in company systems
  • Generate Order Acknowledgments with order details, costs, and estimated delivery dates
  • Coordinate with Warehouse and Accounting teams to ensure timely processing and invoicing

General Office & Warehouse Support

  • Investigate and resolve inventory discrepancies
  • Provide backup support for shipping, receiving, and warehouse functions
  • Assist with service parts coordination and other administrative duties as needed
  • Help maintain an organized and efficient work environment

Qualifications

  • Strong data entry and computer skills
  • Excellent attention to detail and organizational abilities
  • Strong customer service and communication skills
  • Ability to work independently with minimal supervision
  • Proficiency with Microsoft Office, especially Excel
  • Ability to work effectively with employees across multiple departments

Equipment Used

  • Computers, printers, telephones, and other office equipment
  • Microsoft Office Suite
  • Forklift and pallet jack

Physical Requirements

  • Ability to lift up to 15 lbs.
  • Standing, walking, and frequent communication throughout the day
  • Occasional use of tools as needed

Additional Requirements

  • Clear driving record with no more than two minor moving violations within the last three years and no major violations within the last seven years

Work Environment

  • Primarily located in the Shipping & Receiving Department
  • Fast-paced environment requiring strong organizational and multitasking skills

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Why Join This Team?

  • $20.00/hour starting pay
  • Evaluation-to-hire opportunity with long-term career potential
  • Diverse responsibilities that keep every day engaging
  • Opportunity to develop skills in customer service, logistics, inventory, and operations

If you're organized, customer-focused, and looking for a stable opportunity with room to grow, apply today.

Express Office: Waterford
5578 Cooley Lake Road
Waterford, MI 48327
Apply Now