Location: Mettawa, IL (Hybrid – Onsite & Remote)
Schedule: Monday–Friday, 8:00 AM – 4:00 PM
Pay Rate: $20–$23/hour
Assignment Length: July 20, 2026 – October 10, 2026

Our client, a trusted and well-established organization headquartered in Mettawa, IL, is seeking a Membership & Billing Specialist to join their team on a contract basis. This hybrid opportunity is ideal for someone who enjoys a combination of customer service, account administration, billing support, and data management in a fast-paced environment.

Key Responsibilities

• Process membership cancellation requests in multiple systems, including Oracle and Salesforce (SFDC), while maintaining accurate records and timelines.
• Update and maintain cancellation trackers and membership databases.
• Process membership agreement changes and account updates.
• Handle member inquiries related to cancellations, billing, refunds, and account status.
• Process member refunds accurately and efficiently.
• Maintain electronic member files and documentation within shared drives.
• Perform data entry and record-keeping activities while ensuring a high level of accuracy.
• Collaborate with internal teams to ensure a positive member experience.
• Participate in team meetings and contribute to process improvements.

Qualifications

• Minimum of 1 year of experience in a customer service, administrative, accounting, or operations-related role.
• Experience with Oracle, Salesforce (SFDC), QuickBooks, or similar systems preferred.
• Knowledge of basic accounting principles.
• Strong data entry and documentation skills with excellent attention to detail.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, meet deadlines, and work independently.
• Strong problem-solving skills and customer service mindset.
• Accounts Payable (AP) and Accounts Receivable (AR) experience is a plus.
• Positive attitude, adaptability, and ability to thrive in a dynamic work environment.

Why Apply?

• Opportunity to work with a reputable organization at its corporate headquarters.
• Hybrid work environment offering flexibility.
• Competitive hourly pay.

About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County, IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area. Check out our Libertyville Team www.expresspros.com/libertyvilleil and our Google Reviews https://g.co/kgs/qEqco2

TO APPLY- Email resume to jobs.libertyvilleil@expresspros.com