Call Center Representative – $15–$18/HR DOE
Casper, WY | Express Employment Professionals
Office: 307-265-0289
Email: Jobs.CasperWy@ExpressPros.com
Apply online: www.ExpressPros.com

Now Hiring: Call Center Representatives!
Express Employment Professionals is seeking motivated and customer-focused Call Center Representatives for one of our valued clients. If you enjoy helping people, solving problems, and working in a fast-paced environment, this is a great opportunity to build your customer service career.

What You’ll Do

• Answer inbound calls and respond to customer inquiries professionally and efficiently
• Make outbound calls to follow up with customers, provide updates, and offer services
• Assist customers with account questions, billing concerns, and service-related issues
• Accurately document customer interactions and account activity
• Resolve customer concerns and escalate issues when appropriate
• Meet daily, weekly, and monthly performance goals
• Maintain up-to-date knowledge of company products, services, and promotions
• Deliver a positive customer experience with every interaction

What We’re Looking For

• High school diploma or equivalent required
• Previous call center or customer service experience preferred
• Excellent verbal communication and active listening skills
• Strong problem-solving abilities and attention to detail
• Basic computer skills and familiarity with CRM systems
• Ability to multitask and work efficiently in a fast-paced environment
• Positive attitude and professional demeanor
• Strong customer service mindset

Work Schedule

• Flexible shifts may be available
• Evening and weekend availability may be required depending on business needs

Why Join Us?

• Competitive pay: $15–$18 per hour DOE and depending on shift
• Weekly pay through Express Employment Professionals
• Opportunity to gain valuable customer service and call center experience
• Fast-paced and team-oriented work environment
• Potential for long-term career growth

Ready to put your customer service skills to work? Apply today!