Call Center Representative

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Located in Casper, WY

Salary: $15-$18 BOE

Call Center Representative – $15–$18/HR DOE
Casper, WY | Express Employment Professionals
Office: 307-265-0289
Email: Jobs.CasperWy@ExpressPros.com
Apply online: www.ExpressPros.com

Now Hiring: Call Center Representatives!
Express Employment Professionals is seeking motivated and customer-focused Call Center Representatives for one of our valued clients. If you enjoy helping people, solving problems, and working in a fast-paced environment, this is a great opportunity to build your customer service career.

What You’ll Do

  • Answer inbound calls and respond to customer inquiries professionally and efficiently
  • Make outbound calls to follow up with customers, provide updates, and offer services
  • Assist customers with account questions, billing concerns, and service-related issues
  • Accurately document customer interactions and account activity
  • Resolve customer concerns and escalate issues when appropriate
  • Meet daily, weekly, and monthly performance goals
  • Maintain up-to-date knowledge of company products, services, and promotions
  • Deliver a positive customer experience with every interaction

What We’re Looking For

  • High school diploma or equivalent required
  • Previous call center or customer service experience preferred
  • Excellent verbal communication and active listening skills
  • Strong problem-solving abilities and attention to detail
  • Basic computer skills and familiarity with CRM systems
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and professional demeanor
  • Strong customer service mindset

Work Schedule

  • Flexible shifts may be available
  • Evening and weekend availability may be required depending on business needs

Why Join Us?

  • Competitive pay: $15–$18 per hour DOE and depending on shift
  • Weekly pay through Express Employment Professionals
  • Opportunity to gain valuable customer service and call center experience
  • Fast-paced and team-oriented work environment
  • Potential for long-term career growth

Ready to put your customer service skills to work? Apply today!

Express Office: Casper
300 North Ash
#2
Casper, WY 82601
Apply Now