Operations Coordinator

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Located in Indianapolis, IN

Salary: $24-$25/hr

Job Summary-

The Operations Coordinator serves as the hub of daily operations for a busy moving and logistics company on the southeast side of Indianapolis. This position coordinates local moving crews and contractors, supports warehouse and fleet operations, maintains accurate job information and billing data, and helps ensure an exceptional customer experience. This role offers a strong opportunity for career growth into leadership and personnel management.

The moving and relocation industry is highly seasonal, making this an excellent opportunity for someone who enjoys being heavily involved during busy periods and appreciates a lighter workload during the slower months of the year.

Responsibilities-

  • Schedule and dispatch local moving crews, drivers, and contractors.
  • Coordinate daily assignments based on job size, crew capabilities, and customer needs.
  • Track shipment weights to ensure accurate billing.
  • Enter and update information in the company's operating system.
  • Use Microsoft Word and Excel for data entry, tracking, and reporting.
  • Communicate with customers regarding scheduled moves and arrivals.
  • Assist with warehouse operations and logistics coordination.
  • Support commercial moving and distribution projects.
  • Conduct vehicle inspections and assist with fleet maintenance scheduling.
  • Help maintain safe and efficient operations.
  • Assist with hiring and employee retention efforts as responsibilities expand.
  • Perform other duties as assigned.

 

Requirements-

  • Previous dispatching and logistics experience required.
  • Strong organizational and time management skills.
  • Excellent communication and customer service abilities.
  • Ability to make decisions independently and take ownership of results.
  • Strong problem-solving skills and the ability to adapt to changing priorities.
  • Proficiency with Microsoft Word and Excel.
  • Comfortable working both in an office and warehouse environment (Warehouse is heated during the winter but is not air-conditioned and can become warm during the summer months.)
  • Leadership potential and desire for long-term career growth.
  • Forklift and pallet jack experience is a plus but not required; training is available.
  • Willingness to work hard, take initiative, and contribute wherever needed.
  • Must be able to lift up to 75lbs occasionally
  • Associate's Degree or equivalent work experience preferred

Schedule - This position follows the seasonal nature of the moving and relocation industry.

  • Peak Season (typically April-September): Expect approximately 55-59 hours per week. Hours are generally Monday-Friday from 6:30/7:00 AM to 5:00/5:30 PM, with some Saturday mornings from 7:00 AM to 11:00 AM.
  • Off-Season (typically October-March): Workloads decrease significantly. Employees continue to receive their regular salary but may work fewer than 40 hours per week depending on business needs.
  • Annual Average: Approximately 47.5 hours per week over the course of the year.

This opportunity is best suited for someone who thrives in a fast-paced environment during peak season and appreciates greater flexibility and a lighter workload during the winter months.

Pay & Benefits

  • $24-$25/hour during evaluation period, including overtime eligibility
  • $50,000-$60,000 annual salary upon hire (no overtime)
  • Upon successful completion of the evaluation period, the position transitions to salaried/exempt status and is no longer eligible for overtime pay.
  • Performance-based and project incentive opportunities may be available.
  • Health Insurance
  • Paid Time Off (PTO)
  • 401(k) Plan (no company match)
  • Life Insurance
  • Accidental Death & Dismemberment (AD&D) Coverage
  • Critical Illness Coverage
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance

How to Apply-

Email your resume to Erin.Anderson@ExpressPros.com with the subject line "Operations Coordinator" or call Monday-Friday between 8:00 AM and 5:00 PM.

Visit our office in person: 201 S. Emerson Ave., Suite 110, Greenwood, IN 46143

SE Corner of Main St. & Emerson – ½ mile off I-65S at Greenwood Exit 99. Next door to Starbucks.

 

About Express Employment Professionals-

At Express Employment Professionals, we're proud to be the go-to resource for job seekers and employers on the South Side of Indianapolis. Our mission is to connect driven professionals with respected employers across Indianapolis, Greenwood, Franklin, Shelbyville, and neighboring communities.

Express Office: Indianapolis (South)
201 South Emerson Avenue
Suite 110
Greenwood, IN 46143
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