Front Desk CSR Permanent Placement

Pay: $14.00 hourly
Schedule: MondayFriday | 7:00 AM 3:00 PM (40 hrs/week)

Position Summary:
We are seeking a Professional, Respectful, and Friendly Front Desk Customer Service Representative to serve as the first point of contact for residents and guests. The ideal candidate will deliver excellent verbal interaction, present professionally at all times, and perform a variety of front desk duties with accuracy and a welcoming demeanor. Front desk roles like this are essential for creating a positive guest experience and efficient day-to-day operations.


Key Responsibilities:
- Warmly greet residents and guests as they arrive and provide professional assistance.
- Answer phone calls promptly and assist callers with inquiries.
- Assist with check-ins, verify reservations and identification, and ensure accuracy.
- Assign rooms and issue key cards efficiently and courteously.
- Process payments and provide receipts per procedures.
- Handle express or mobile check-ins as needed.
- Perform other daily administrative tasks as instructed.
- Maintain a clean, organized, and professional front desk area.


Work Environment & Expectations:
- Clean office work environment with emphasis on professionalism, good manners, and respectful behavior.
- Must demonstrate excellent verbal etiquette, be friendly and professional at all times.
- Ability to stay calm, composed, and service-oriented during busy periods.


Software & Tools:
- Use of check-in/booking system and basic management software for reservations and guest information.


Physical Requirements:
- None expected for this position primarily desk-based and customer service duties.


Training:
- Onboarding and training provided on location and systems straightforward and hands-on.


Experience:
- Previous front desk or customer service experience preferred but not strictly required.


Dress Code:
Business Professional/Casual attire expected.
No strong odors from smoking; maintain a clean, neat appearance.


Requirements:
- Drug Screen: Must pass a clean drug test (no drugs tolerated).
- Background Check: Must have clean background no violent felonies, theft/fraud, sexual crimes, or major dishonesty.
- Professional Appearance & Conduct: Must maintain a respectful, presentable, and courteous demeanor always.


Benefits:
- Currently no benefits package offered with this position.


APPLY TODAY!!!