Customer Service Associate

Top Job

Located in Denver, CO

Salary: $19.29/hr

Our client is searching for a Cusomter Service Associate! This is a full-time opportunity!

Hours/Schedule: Wednesday-Sunday 8am-5/5:30pm

JOB RESPONSIBILITIES

For the Customer Service Associate opportunity, you will work on-site at our store location and fulfill the following job responsibilities:

• Participate in a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards
• Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow
• Prioritize the cleanliness and appearance of the facility and your work area
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service
• Help customers use our digital kiosks or mobile devices to look up inventory
• Process cash & credit card transactions for customers at admissions & checkout
• Receive and process car titles and other paperwork
• Read, interpret, and enter data into our computer systems for accurate record keeping
• Provide warranty information to customers
• Communicate sales promotions and upcoming events to customers
• Meet personal and team performance goals
• Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's)
• Comply with the company dress code policy
• Learn new skills; assist your teammates; and complete other retail tasks as directed

QUALIFICATIONS

The ideal Customer Service Associate will possess the following qualifications:

• Commitment to delivering friendly, helpful, and professional customer service
• Experience in a retail or customer service position
• Good administrative & organizational skills
• Ability to work in a face paced, team-oriented environment
• Good computer skills with the ability to navigate mobile devices
• Ability to multi-task
• Willing and able to stand for 8hrs, walk, bend, lift/push/pull up to 50lbs, and stretch as required by a specific task
• Must work retail store hours including overtime, weekends, and some holidays
• Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions
• Reliable means of transportation to work
• Basic knowledge of auto parts 
• Auto parts sales experience

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