Job Title: Service Dispatcher
Location: Local Client
Pay: $20/hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Summary

Express Employment Professionals is hiring a Service Dispatcher for a local client. This fast-paced role is ideal for someone with strong customer service skills, excellent organization, and the ability to multitask efficiently. You’ll be the key point of contact for customers and service teams, ensuring smooth daily operations.

Key Responsibilities

• Answer incoming calls and schedule service appointments (50%+ phone-based work)
• Review service orders for accuracy and completeness
• Follow up with customers to ensure satisfaction and resolve issues
• Provide exceptional customer service both internally and externally
• Coordinate effectively with technicians and team members
• Maintain organized and accurate documentation

Qualifications

• Previous customer service experience required
• Proven track record in highly organized, detail-oriented roles
• Strong multitasking and time management skills
• Excellent interpersonal and communication skills across different styles
• High attention to detail and strong follow-through
• Ability to stay calm and efficient in a busy environment
• High-energy, positive attitude

Skills & Requirements

• Comfortable working on computers, phones, and general office equipment
• Ability to handle a high volume of calls and tasks
• Capable of both sitting and standing throughout the workday

Benefits & Perks

• Competitive pay at $20/hour
• Consistent Monday–Friday schedule
• Opportunity to join a supportive and professional team
• Stable, full-time position with a reputable local company

How to Apply

Apply today with Express Employment Professionals to join a fast-paced team where your organization and customer service skills will make an impact!