Medical Intake Coordinator

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Located in Albuquerque, NM

Salary: $18-420

Seeking a Intake Coordinator for a local Mental Health office:

 

Summary

The Intake Coordinator works cross-functionally within the Member Engagement and Community Partnerships departments. Serving as a primary point of contact for prospective members and referral sources, they also guide new members through the process of beginning services. 

Job Duties:

  • Respond to inquiries from clients, families, and referral sources.
  • Conduct initial intake screenings to gather client demographics, service needs, preferences, and schedules.
  • Verify service eligibility.
  • Track referrals.
  • Follow up with prospective clients and care coordinators to convert referrals into admissions.

Physical Requirements:

  • Must be able to walk, stand, bend, twist, ect

Other Requirements:

  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • Bilingual English/Spanish 
  • Proficiency in Microsoft Office and/or client management software
  • Ability to handle sensitive information with confidentiality and professionalism
  • Compassionate, patient-focused approach with strong problem-solving skills
  • Excellent organizational and multitasking abilities

 

If you are interested in learning more or applying for this position, please call our office at to schedule a phone interview or send your resume to albuquerquenmwest@expresspros.com

Apply online at https://www.expresspros.com/albu

Express Office: Albuquerque (West)
9664 Eagle Ranch Road Northwest
Suite #2
Albuquerque, NM 87114
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