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Located in Amarillo, TX
Salary: $17/hr
We’re looking for a detail-oriented and proactive Accounts Receivable/Collections Specialist to join our team! In this role, you’ll help manage customer accounts by ensuring timely payment processing, resolving account issues, and supporting collection efforts. This position is ideal for someone who is organized, a great communicator, and enjoys working collaboratively in a fast-paced environment.
Accurately post customer payments from a variety of sources (checks, credit card, ACH/wire transfer, cash)
Monitor payment postings for accuracy across all customer accounts
Process and send customer invoices daily, including special billing requirements
Issue customer refunds when applicable
Prepare and send monthly customer statements
Assist with researching and resolving order validation issues
Support the team with questions related to daily validations
Process new customer applications and maintain accurate account information
Execute adjustments (debits, credits, tax, freight) as needed
Process account write-offs and forward to collections in cases of nonpayment or bankruptcy
Assist with timely and effective collection processes for past-due accounts
Communicate and resolve issues related to disputes, credit, and invoice discrepancies
Track and report customer payment trends and any irregularities
Maintain detailed collection notes in the system
Jump in on special projects as needed
2+ years of experience in Accounts Receivable and Collections
High school diploma required; Associate degree in business/accounting preferred
Collection Certificate a plus
Solid understanding of general accounting principles
Proficiency in Microsoft Word and Excel
High level of discretion when handling confidential information
Strong written and verbal communication skills
Ability to build positive relationships with coworkers, management, and clients
Professional yet approachable demeanor
Join a team where your attention to detail and customer-focused mindset can truly make a difference. We’re ready to welcome someone who takes pride in their work and is passionate about keeping things organized and on track!
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