Bilingual Accounting Clerk

Top Job

Located in Arlington, TX

Salary: $18HR

Bilingual Accounting Clerk

Location: Arlington, TX 76006

Pay: $19.00–$20.00 per hour

Schedule

• Full-time
• Monday–Friday, 8AM-5PM 

Job Overview

We are seeking a detail-oriented and customer-focused Billing & Customer Service Representative to join our team. This role is responsible for supporting customers with billing inquiries, assisting with sales-related administrative tasks, and ensuring accurate account management. The ideal candidate will have a financial background, strong organizational skills, and the ability to manage multiple priorities while meeting required deadlines.

Qualifications

• Minimum of 2 years of Accounts Payable (AP), Accounts Receivable (AR), or related financial experience
• Strong attention to detail and accuracy
• Ability to multitask and work effectively under mandated deadlines
• Excellent verbal and written communication skills
• Strong customer service and problem-solving abilities
• Proficiency with Microsoft Office and billing/accounting software
• Experience with CRM systems is a plus
• Bilingual: English and Spanish required 

Responsibilities:

Billing Support

• Handle customer inquiries related to billing, invoices, and payment issues
• Assist customers in understanding invoices and resolving discrepancies
• Process payments and update customer account information as needed
• Collaborate with the finance department to resolve billing concerns

Sales Support

• Provide administrative support to the sales team
• Assist with preparing quotes, proposals, and sales contracts
• Process customer orders and ensure accurate data entry
• Provide product and service information to prospective and existing customers

Customer Communication

• Communicate with customers via phone, email, and other channels
• Resolve customer concerns and complaints in a timely, professional manner
• Build and maintain positive customer relationships to enhance the customer experience

Documentation & Record Keeping

• Maintain accurate records of customer interactions and account activity
• Document recurring issues and communicate trends to management
• Ensure billing and sales records are complete and up to date

Cross-Functional Collaboration

• Work closely with finance, sales, and customer service teams
• Coordinate order processing and account updates
• Assist with identifying and resolving financial discrepancies

Required Skills:

Communication

• Strong verbal and written communication skills
• Ability to explain billing and account information clearly and professionally
• Bilingual: English and Spanish strongly preferred 

Customer Service

• Commitment to delivering exceptional customer service
• Ability to remain professional and solution-focused in challenging situations

Organization

• Strong organizational and time-management skills
• Ability to prioritize tasks and manage multiple responsibilities simultaneously

Technical Proficiency

• Familiarity with billing software, accounting systems, and CRM platforms
• Proficient in Microsoft Office applications

Teamwork

• Ability to collaborate effectively across departments
• Willingness to support team members and contribute to company success

Problem-Solving

• Strong analytical skills with the ability to investigate and resolve issues efficiently

Adaptability

• Ability to learn new systems and adjust to changing processes and priorities

 

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