Account Manager

Located in West Des Moines, IA

Salary: $21-25/hr

A local company in Grimes is seeking an Account Manager to support client group benefits operations, including enrollment support, claims assistance, and general insurance-related service. This role is client-facing and requires strong communication and attention to detail.

Key Responsibilities:

• Assist clients with benefit enrollments, plan changes, and ongoing coverage questions.
• Respond to incoming inquiries via phone and email in a timely, professional manner.
• Support claims-related questions and coordinate with carriers as needed.
• Schedule client appointments and maintain accurate service records.
• Order and distribute plan materials and benefit information.
• Provide general support for group insurance administration tasks.

Requirements:

• 2+ years of insurance or employee benefits experience required.
• Bachelor’s degree preferred.
• Must obtain insurance license within 6 months of hire.
• Strong customer service and communication skills.
• High attention to detail and ability to manage multiple client accounts.

 

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