Temporary Medical Insurance Collection Specialist

Express Employment Professionals is hiring a Temporary Medical Insurance Collection Specialist for a Clearwater-based client. This role focuses on collecting outstanding insurance balances, ensuring timely reimbursement, and resolving claim issues.

Key Responsibilities

• Follow up on unpaid or underpaid insurance claims via electronic systems, phone, or written communication
• Research and resolve claim denials, rejections, and underpayments
• Submit corrected claims, appeals, and required documentation
• Track and document claim status and actions in billing software/EMR
• Analyze EOBs, remittance advices, and payer correspondence
• Maintain accurate account documentation for compliance
• Reconcile insurance payments against billed amounts
• Communicate with insurance carriers, patients, and internal teams
• Coordinate with coding, billing, and patient services to resolve issues

Qualifications

• Understanding of medical insurance, including deductibles, copays, and coinsurance
• Experience verifying and interpreting benefits for Medicare, Medicaid, and commercial plans
• Experience with referrals and prior authorizations
• Knowledge of medical terminology and ICD-10 codes
• Familiarity with payer guidelines and authorization requirements
• Ability to maintain accurate patient account information
• Strong communication and multitasking skills
• Ability to work in an office setting (sitting, standing, walking, bending)
• General duties as assigned
• Proficiency in Microsoft Excel, Word, and Outlook