Front Counter Associate

Located in Dallastown, PA

Salary: $18-$20/hr DOE

Hours: Monday-Friday, 7am-3:30pm. Potential Saturdays, but not a full day.

Dress code: Jeans and a plain t-shirt/Company’s shirt. No rips, holes, tears, or anything offensive. Sneakers.

Job Description:

POSITION SUMMARY

The Front Counter Associate is responsible for providing exceptional customer service by assisting customers with product selection, order processing, and general inquiries. This role serves as a key point of contact for customers and supports daily store operations. The ideal candidate is customer-focused, dependable, and willing to assist in all areas of the store as needed.

ESSENTIAL FUNCTIONS

• Greet customers and provide friendly, professional service.
• Assist customers with product selection and answer questions regarding plumbing supplies and related products.
• Process sales transactions, quotes, orders, and returns accurately.
• Answer incoming phone calls and direct inquiries appropriately.
• Assist customers with locating products throughout the store and warehouse.
• Stock shelves and maintain product displays.
• Receive, organize, and put away incoming inventory.
• Help load customer purchases when needed.
• Maintain a clean, organized, and safe work environment.
• Support other departments and assist with store operations as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced retail environment.
• Strong attention to detail and organizational skills.
• Basic computer and point-of-sale (POS) system proficiency.
• Ability to learn product knowledge and apply it to customer needs.
• Ability to work independently and as part of a team.
• Willingness to assist throughout the store wherever needed.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.
• Ability to lift, carry, and move products as needed.
• Ability to bend, stoop, reach, and perform repetitive movements throughout the workday.
• Ability to work in both customer-facing and warehouse environments.

PREFERRED QUALIFICATIONS

• Previous customer service, retail, plumbing supply, hardware, or warehouse experience preferred.
• Knowledge of plumbing products and materials is a plus but not required.
• Forklift experience is beneficial but not required.

This position is ideal for someone who enjoys helping customers, learning new products, and being part of a team-oriented environment where flexibility and a strong work ethic are valued.

 

How to Apply
Call today to schedule a phone interview: 717-718-4473
Email your resume: jobs.yorkpa@expresspros.com
Apply online: www.expresspros.com/yorkpa
Visit us: 2210 East Market Street, York, PA 17402

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.  Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals including Administrative, Commercial, and Professional positions. 

ASSOCIATE PROGRAMS AND BENEFITS Check with your local Express office about the availability of the following programs (not all programs are available in all locations):

·         Holiday Pay (available only at certain locations)

·         Health Insurance that meets Affordable Care Act standards

·         Dental Insurance

·         Vision Insurance

·         Short Term Disability

·         Life Insurance

·         401(k)

·         Direct Deposit

·         Referral Bonuses

·         Vacation Pay (available only at certain locations)

·         EAP (Employee Assistance Program)

Additional information about programs offered at your location may be included in this handbook as separate material.

For a complete listing of all open positions, visit.  https://www.expresspros.com/yorkpa/

 

 

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