Receptionist/ Administrative Assistant

Located in Delta, BC

Salary: $22-24/ hour

Express Employment Professionals, Delta, is looking for a friendly, organized, and detail-oriented Receptionist / Administrative Assistant to support our client company's busy service office. In this role, you will be the first point of contact for customers and play a key role in coordinating technicians, managing schedules, and ensuring smooth day-to-day office operations. Our client is in the heating business for over 40 years and is based out of Tilbury, Delta, BC. This is an evaluation hire leading to a long term hire.

 

 

Key Responsibilities

• Answer and direct incoming phone calls and emails in a professional manner.
• Schedule service appointments and coordinate technician dispatching.
• Communicate with customers regarding appointment times, service updates, and follow-up requests.
• Prepare work orders, service documentation, and customer files.
• Monitor technician schedules and make adjustments as needed throughout the day.
• Enter and maintain accurate customer and job information in company systems.
• Process invoices, payments, and basic administrative paperwork.
• Order office supplies and maintain organized filing systems.
• Assist with reporting, data entry, and general office administration.
• Support management with special projects and other administrative duties as assigned.

Qualifications

• Previous experience in a receptionist, administrative assistant, customer service, or dispatching role preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and general office software.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Professional, friendly, and customer-focused attitude.
• High level of accuracy and attention to detail.

Preferred Skills

• Experience scheduling or dispatching field technicians, tradespeople, or service staff.
• Familiarity with service management or dispatch software.
• Basic bookkeeping or invoicing experience.

 

Starting pay is $22-25/ hour.

 

Monday to Friday, 8am to 5pm

 

Please apply with MS Word resume to vivien.lee@expresspros.com with subject line "Receptionist/ Administrative Assistant, VL". www.expresspros.com/deltarichmondbc for this and many other opportunities to look at, or pass to friends and family.

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