Customer Service/Order Processor

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Located in Scottsdale, AZ

Salary: 20

ORDER PROCESSOR

Full-Time  |  On-Site  |  Phoenix, AZ Area | Monday-Friday 7:00am-3:30pm

$20.00 / Hour

 

About the Role

We are a growing Arizona-based company looking for an experienced, detail-driven Order Processor to join our operations team. In this role, you will be the backbone of our daily fulfillment workflow — managing a high volume of orders with precision, communicating effectively with customers and teammates, and keeping our systems accurate and up to date.

This is a great fit for a self-sufficient professional who takes pride in doing things right the first time and thrives in a structured, process-oriented environment.

What You'll Do

  • Process up to 20 customer orders per day with accuracy and efficiency
  • Enter and manage orders, invoices, and billing records in QuickBooks
  • Track leads, contacts, and deal stages using Pipedrive CRM
  • Communicate with customers and vendors via phone and email in a professional manner
  • Review order details for completeness and flag discrepancies before processing
  • Generate and send invoices; follow up on outstanding items as needed
  • Coordinate with internal teams to ensure smooth order fulfillment
  • Maintain organized and accurate records throughout the order lifecycle

What We're Looking For

  • Proven experience with QuickBooks (order entry, invoicing, reporting)
  • Hands-on experience with Pipedrive or a comparable CRM platform
  • Demonstrated ability to process a high volume of orders accurately and consistently
  • Strong interpersonal skills — you genuinely enjoy working with and helping people
  • Exceptional attention to detail; you catch errors before they become problems
  • Technical aptitude — comfortable learning new software and tools quickly
  • A professional, independent work style that respects the focus of your teammates
  • Excellent written and verbal communication, including grammar and business correspondence
  • Prior experience with invoicing, billing, or order management workflows

Preferred Qualifications

  • Background in wholesale distribution, manufacturing, or supply chain operations
  • Experience in a fast-paced order desk or customer service environment
  • Familiarity with water treatment, fluid systems, or industrial equipment (a plus, not required)

Compensation & Schedule

  • Pay Rate: $20.00 per hour
  • Schedule: Full-time, Monday through Friday
  • Location: On-site, Arizona

How to Apply

Call us at (480) 355-3100 or email us at jobs.scottsdaleaz@expresspros.com

 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment.

 

#1737

Express Office: Scottsdale
15227 North 87th Street
Unit 115
Scottsdale, AZ 85260
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