Office Admin

Located in Franklin, TN

Office Administrator – Full-Time

Location: Franklin / Middle TN Area Schedule: Monday–Friday Compensation: Based on experience

About the Role

We are seeking a reliable and detail-oriented Office Administrator to support daily operations and ensure smooth communication between customers, staff, and management. The ideal candidate is organized, proactive, and comfortable handling a variety of administrative and customer-service tasks in a fast-paced environment.

Key Responsibilities

• Answer Incoming Calls and direct them to the appropriate department

• Respond to Customer Inquiries regarding services, pricing, and scheduling

• Process Payroll using QuickBooks (minimum 1 year experience required)

• Perform Data Entry and Maintain Accurate Records

• Use Excel for tracking, reporting, and administrative tasks

• Assist with Inventory Control and maintain updated stock information

• Utilize Fishbowl Software (preferred but not required; training available)

• Support daily office operations and maintain an organized workspace

• Provide excellent customer service and professional communication

Qualifications

• 1+ year of QuickBooks experience (required)

• Strong attention to detail and accuracy

• Highly organized with the ability to prioritize tasks

• Self-starter who can work independently with minimal supervision

• Strong customer service and communication skills

• Bilingual (English/Spanish) preferred

• Experience with Excel and general office software

• Inventory or dispatch experience is a plus