On Call Administrative Assistant

Located in Portland, OR

Salary: $22

We are seeking a professional, organized, and customer-focused Administrative Assistant to join our healthcare team. This role serves as the first point of contact for patients and plays a critical role in creating a positive patient experience. The ideal candidate will have prior experience working in a chiropractic or healthcare clinic and be comfortable managing administrative, scheduling, insurance, and patient service responsibilities in a fast-paced environment.

Key Responsibilities

• Welcome and assist patients in a professional and friendly manner
• Manage patient check-in and check-out procedures
• Schedule, confirm, and coordinate patient appointments
• Process patient payments and maintain accurate financial records
• Verify insurance coverage and assist with insurance-related inquiries
• Manage patient documentation and office paperwork
• Scan, fax, file, and organize medical and administrative records
• Maintain accurate patient information within the practice management system
• Communicate effectively with patients, providers, and team members
• Support daily office operations and administrative functions
• Ensure compliance with office policies and patient confidentiality standards
  
  

Required Experience

• Previous experience working in a chiropractic office, medical clinic, or healthcare setting
• Experience with patient scheduling, insurance verification, and payment processing
• Familiarity with front desk operations and patient service best practices
• Experience using Jane App (strongly preferred)
• Additional experience with healthcare practice management software is a plus

Skills

• Strong administrative and organizational skills
• Excellent customer service and interpersonal abilities
• Professional verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Ability to multitask and manage competing priorities
• Strong attention to detail and accuracy

If you are detail-oriented professional who enjoys helping patients and thrives in a healthcare environment, this is a great opportunity. If you have chiropractic or healthcare front office experience and are passionate about delivering outstanding patient service, we encourage you to apply.

Apply Now