Branch Manager

Top Job

Located in Wichita, KS

Branch Manager

Express Employment Professionals – Wichita, KS

Position Summary

The Branch Manager is responsible for leading branch operations, driving sales and recruiting performance, and developing a high-performing, values-driven team. This role ensures consistent business growth, exceptional client service, and strong operational execution aligned with Express standards.

Key Responsibilities

Lead & Develop a High-Performing Team

• Hire, train, coach, and hold accountable a team aligned with Express core values
• Conduct daily huddles, weekly 1:1s, and performance reviews
• Foster a culture of ownership, professionalism, and results
• Manage staffing levels, scheduling, and PTO to maintain full coverage

Drive Sales & Business Growth

• Execute quarterly sales strategy targeting new and existing clients
• Maintain strong activity levels (calls, appointments, pipeline management)
• Achieve consistent new client growth and revenue targets
• Ensure strong client onboarding, care, and retention

Lead Recruiting & Placement Strategy

• Develop and execute recruiting plans to maintain a strong candidate pipeline
• Monitor recruiting metrics (applications, interviews, placements)
• Ensure adherence to the Express selection process
• Support interviews and hard-to-fill positions as needed

Ensure Order Fulfillment & Service Excellence

• Oversee job order intake, assignment, and timely fill rates
• Monitor service quality, activity, and follow-through using system reports
• Resolve client and associate issues quickly and effectively
• Maintain high satisfaction and Net Promoter Score performance

Manage Operations, Financials & Risk

• Oversee payroll, account setup, and adherence to Express systems
• Drive profitability, manage AR, and support collections
• Monitor workers’ compensation and unemployment risk
• Ensure 24/7 coverage through on-call program management

Community Presence & Compliance

• Build relationships through local networking and community involvement
• Represent Express at job fairs and events
• Ensure compliance with all employment laws and company policies

Qualifications

• 2–4+ years of leadership, sales, or staffing experience
• Strong coaching, communication, and accountability skills
• Proven ability to drive results in a fast-paced environment
• Bachelor’s degree or equivalent experience preferred
• Proficiency in Microsoft Office and CRM systems

Supervisory Responsibility

Leads Business Developers, Employment Specialists, Recruiters, and administrative staff.

 

Apply Now