Front Office Administrator

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Located in Coquitlam, BC

Salary: $22- 24/hour

We are seeking an experience Front Office Administrator to join an established, locally-owned industrial construction company based in Coquitlam. This is a Full-Time & Permanent opportunity supporting customers, sales staff & internal operations in a busy office environment.

Qualifications & Experience: 

• 3+ years of experience in office administration or customer service within a construction, trades, or service‑based business 
• Strong organizational, communication, and time‑management skills 
• Comfortable answering phones and interacting professionally with customers 
• Experience processing transactions and handling accounts receivable 
• Proficiency with basic computer applications (Microsoft Office); willingness to learn new systems 
• Experience using WordPress, SEO, and social media platforms is considered an asset 
• Experience with CRM or scheduling software (e.g., TeamUp) is an asset 
• References and a background screening will be conducted for candidates moving forward in consideration 

Role Responsibilities: 

• Answer and direct incoming phone calls and general enquiries 
• Monitor and manage the marketing@urbanfp.ca email inbox 
• Process customer payments and transactions accurately 
• Enter customer and project notes into TeamUp 
• Facilitate and coordinate inspections 
• Follow up on projects and accounts receivable (A/R) 
• Assist the sales team with administrative and customer support 
• Update and maintain price lists 
• Add and maintain products in the online store 
• Maintain accurate records and documentation 
• Provide general office and administrative support as required 
• Work closely with sales, operations, and management teams 
• Report directly to the Office Supervisor

What’s Offered: 

• Full‑time, permanent position 
• Location: Coquitlam, British Columbia 
• Working days: Monday to Friday 
• Schedule: 8:00 am – 4:30 pm 
• $45,760 - $49,920 annual salary, commensurate with experience ($22-$24/hour) 
• Extended health and dental benefits after probation 
• Semi‑annual bonuses 
• Group RSPs after one year 
• Casual dress code 
• Supportive, team‑oriented work environment 

Additional Details:

• This opportunity is open to all qualified applicants who are legally eligible to work in British Columbia
• Only electronic applications will be considered
• The posting will remain open until a qualified candidate is selected

Apply Now