Part Time Customer Service Representative

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Located in Aurora, OH

Salary: $20-$22/hr

Join Our Team as a Customer Service Representative! We’re a fast‑growing health insurance agency looking for someone who loves helping people and thrives in an organized, team‑oriented environment. You’ll play a key role in supporting clients with their health insurance needs — from under‑65 plans to Medicare.

What You’ll Do:

  • Welcome clients by phone and in person

  • Work in Word, Excel, and our CRM to keep client information accurate

  • Support clients with questions, updates, and general assistance

  • Prepare materials for agent appointments

  • Communicate with insurance carriers for updates and changes

  • Upload monthly renewals into our CRM

  • Pitch in on team projects

  • Help during Open Enrollment (Oct–Dec), including some Saturday hours

What We’re Looking For:

  • Strong communicator with great attention to detail

  • Comfortable juggling multiple tasks

  • Organized, self‑driven, and flexible

  • Health insurance or Medicare experience is a bonus

  • High School Diploma or equivalent

Schedule & Pay:

  • Part‑time, 20–24 hours weekly

  • $20–$22/hour depending on experience

4 EASY WAYS TO APPLY

  • CLICK APPLY
  • CALL (440) 613-8229 24/7 for an immediate interview with our AI Recruiter
  • CALL or TEXT our office number 440-249-7755 to speak to a member of our team Monday - Friday 8AM-5PM
  • WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087

ABOUT EXPRESS EMPLOYMENT PROS

  • NO COST TO YOU
  • Ranked in top 2% of all staffing agencies
  • 2025 Clearly Rated “Best of Staffing” award
  • 4000+ people placed in jobs yearly thru Express in Twinsburg
  • New jobs daily – most are never advertised
  • Register at Express and apply for 100s of jobs

Express Office: Cleveland South-Akron North
9005 Darrow Road
Twinsburg, OH 44087
Apply Now