Patroller

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Located in Lynnwood, WA

Salary: $24.50 per hour

Position: Patroller
Type: Full-Time or Part-Time, Temporary 
Location: Lynnwood
Pay: $24.50 per hour 
Schedule: Monday-Friday, 8AM-5PM or Saturday-Sunday, 8AM-5PM. (Weekend shift may need to help out with coverage during weekdays)

Job Details

This role is responsible for monitoring parking facilities, enforcing parking regulations, maintaining parking equipment, and providing excellent customer service. Immediate training will be provided alongside experienced teams in the University District and Everett locations.

Responsibilities

  • Patrol assigned parking lots and follow designated route schedules
  • Monitor vehicles for valid parking payments, permits, and validations
  • Issue notices for unpaid parking, overtime parking, improper parking, and other violations
  • Accurately document violations with photos, notes, license plate information, and stall numbers
  • Maintain vehicle inventory records and update information using company systems
  • Utilize mobile applications and handheld devices throughout the shift
  • Inspect pay stations for proper operation, damage, vandalism, paper levels, and battery levels
  • Verify posted parking rates and report discrepancies
  • Inspect parking lot signage and report maintenance or replacement needs
  • Maintain cleanliness of assigned parking lots and report excessive debris or hazards
  • Complete required reports, route documentation, and shift notes
  • Provide professional and courteous customer service at all times
  • Answer customer questions regarding parking policies and payment procedures
  • Report equipment malfunctions, operational concerns, and safety issues to management
  • Follow company policies, procedures, and safety guidelines

Qualifications / Requirements

  • Ability to work independently and remain accountable throughout assigned shifts
  • Strong attention to detail and observation skills
  • Comfortable walking, standing, and working outdoors for extended periods
  • Ability to work in various weather conditions
  • Basic smartphone, mobile app, and technology proficiency required
  • Strong communication and customer service skills
  • Professional appearance and demeanor
  • Ability to handle customer interactions calmly and respectfully
  • Reliable transportation and excellent attendance record
  • Must be punctual and dependable
  • Ability to follow established routes, procedures, and documentation requirements
  • Comfortable using handheld devices and parking management software

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses 

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA #2592LI

Express Office: Lynnwood
19009 33rd Avenue West
Suite 204
Lynnwood, WA 98036
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