Logistics Service Desk Coordinator (Dock Clerk)

Top Job

Located in Las Vegas, NV

Salary: $18/hr

Logistics Service Desk Coordinator

Schedule: Monday through Friday, with required Saturdays beginning at 7:00 AM. Saturday shifts typically last 6 to 8 hours or until truck unloading is complete. Additional overtime, extended hours, and weekend work may be required based on business needs.

Position Summary:
The Logistics Service Desk Coordinator supports daily freight and logistics operations by managing schedules, coordinating appointments, tracking shipment activity, and serving as a primary point of contact for customers, carriers, exhibitors, and internal departments. This role requires strong organizational skills, attention to detail, and the ability to remain calm and effective in a fast paced environment.

Key Responsibilities:
• Schedule and coordinate load dates, delivery appointments, and dock activities
• Monitor appointment adherence and shipment timelines
• Answer incoming phone calls and emails in a professional manner
• Perform data entry and maintain accurate records
• Communicate with customers, carriers, exhibitors, and internal departments regarding freight status and logistics needs
• Manage activities for multiple loading docks and coordinate dock scheduling
• Handle freight inquiries and resolve logistical issues in a timely manner
• Document incidents, track resolutions, and escalate unresolved concerns as needed
• Provide support through multiple communication channels while maintaining a high level of customer service

Qualifications:
• Proficiency with Microsoft Outlook and general computer applications
• Strong communication, multitasking, and problem solving skills
• Ability to remain calm and make sound decisions under pressure
• Comfortable working in a busy, open office environment
• Ability to sit for extended periods and maintain focus throughout the workday
• Dependable, organized, and able to manage competing priorities effectively

Apply now! Please TEXT "DOCK" to (702) 381- 9810 to get started. 

Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.

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