Accounts Receivable / Collections Clerk

Located in Edmonton, AB

Salary: $24.00–$25.00/hour

An Edmonton client is seeking a Junior Accounts Receivable / Collections Clerk to join their team.

Accounts Receivable / Collections Clerk Highlights:

• Manage and collect on overdue and over-limit customer accounts.
• Conduct daily collection calls and follow-ups via phone and email.
• Support post-sale account management with a focus on receivables (no sales responsibilities).
• Open new customer accounts, including credit checks and approvals.
• Process incoming payments and resolve payment discrepancies.
• Maintain accurate and up-to-date customer account records.
• Collaborate with internal teams to support account status updates and collections activity.
• Work in a high-volume, customer-facing environment handling a large portfolio of accounts.

Requirements:

• Strong communication and interpersonal skills required.
• Comfortable working in a fast-paced, high-volume office environment.
• Reliable, detail-oriented, and able to manage multiple priorities.
• Basic computer skills required (Excel experience considered an asset).
• Ability to handle daily phone and email communication professionally.
• Previous office, collections, or customer service experience considered an asset.

Collections & Customer Interaction:

• Manage a portfolio of up to approximately 1,000 customer accounts.
• Daily collections activity via phone and email is a core responsibility.
• Maintain professional communication while handling sensitive payment discussions.

Payment Processing & Reporting:

• Process payments (cheque, credit card, EFT, e-transfer) with training provided.
• Support A/R aging reports and assist with month-end reporting.
• Work with billing terms including Net 30 and extended payment arrangements.

Hours & Wage:

• Monday to Friday
• 8:00 AM – 4:30 PM
• $24.00–$25.00/hour
• Full-time, contract-to-permanent 

Start Date: ASAP

About Us:

Express Employment Professionals works with job seekers to help them find the right job based on their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, our Edmonton, AB, offices are ready to help you take the next step in your career. Express Employment Professionals has helped strong applicants build their careers since 1985. In 2025, our team put more than 2,871 associates to work in the greater Edmonton area. Express employs more than 556,000 people globally across more than 900 franchise locations worldwide. Take the first step toward new career success; apply with Express today.

Fraud Alert:
We have become aware of fraudulent employment opportunities being offered under the name of Express Professionals Employment/Specialized Recruiting Group by various international organizations or individuals. It is important to note that our company's policies and procedures do not charge candidates any fees, and all hiring processes include interviews. Any payment request would violate our business conduct standards and ethical practices. We do not offer employment through social media or chat platforms like WhatsApp. We take these scams very seriously and are working with the appropriate authorities to end them. We urge you to remain vigilant and report suspicious outreach to local authorities. If you have any concerns, please email us at Jobs.WestEdmontonAB@ExpressPros.com.

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