HCV Case Coordinator

Located in Medford, OR

Salary: $23-$25

Express Employment Professionals is searching for a Case Coordinator.  This is for a local non-profit organization. The wage range is $23-$25

About the Role

As a Case Coordinator, you will manage a caseload of approximately 300–400 Housing Choice Voucher (HCV) participants, helping ensure program compliance, continued eligibility, and successful housing stability. Working in accordance with HUD regulations, your responsibilities will include:

• Performing annual and interim recertifications to determine rental assistance amounts and ongoing eligibility

• Assisting tenants and landlords throughout the leasing, move-in, and voucher portability processes

• Reviewing and investigating potential fraud, calculating overpayments, and processing voucher terminations as required

• Acting as a reliable, knowledgeable, and compassionate point of contact for families navigating public housing programs

Preferred Qualifications

• Bachelor’s degree in Human Services, Business Administration, or a related field

• Prior experience in case management, housing programs, social services, or working with vulnerable populations

• Strong organizational, communication, and problem-solving abilities

• Ability to effectively manage a high-volume caseload with attention to detail and empathy

• Proficiency in documentation and basic office software applications

 

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