Inside Industrial Sales

Top Job

Located in Clearwater, FL

Salary: 22.00-28.00

Inside Sales Representative

Department: Sales                                        Reports To: Vice President Administration & Sales

FLSA Status: Non-Exempt / Hourly              Employment Type: Temporary - Full-Time

First Shift

$22.00-28.00 / HR

Position Summary

The Inside Sales Representative is the frontline connection between Company and its customers, distributors, and OEM partners. This role balances proactive account development with responsive customer service — supporting both existing relationships and new business opportunities across Company’ full product line of Solid-State AC Motor Controls, Soft Starters, and Motor Protection products. The ideal candidate is energetic, detail-oriented, and eager to build product knowledge in a fast-paced industrial manufacturing sales environment. No prior motor control experience is required; a willingness to learn the technology and a customer-first attitude are essential.

Essential Duties and Responsibilities

Customer Service & Order Management

• Serve as the primary point of contact for assigned customer accounts, distributors, and independent sales representatives via phone and email.
• Receive, process, and confirm customer orders accurately to be able to have them entered into the ERP system; coordinate with production planning, shipping, and logistics to ensure on-time delivery.
• Provide customers with pricing, lead times, stock availability, and order status updates in a timely and professional manner.
• Resolve customer inquiries, complaints, and discrepancies promptly; escalate technical or complex issues to the appropriate inside staff or outside sales team.
• Assist in processing return merchandise authorizations (RMAs), credits, and order modifications in accordance with company policy.
• Contribute information to maintain accurate and up-to-date customer records, order history, and activity logs in the CRM system.

Account Development & New Business

• Proactively contact assigned and prospective accounts to introduce Company products, identify opportunities, and grow revenue within the existing customer base.
• Follow up on inbound leads, marketing campaigns, trade show contacts, and referrals to qualify opportunities and convert them to orders.
• Support outside sales representatives and manufacturer’s reps by providing quotes, product information, and customer follow-up to help close business.
• Identify cross-sell and upsell opportunities within existing accounts and bring them to the attention of the sales team.
• Assist in onboarding new distributor and OEM accounts; build relationships that support long-term growth.

Quoting & Product Support

• Prepare and issue price quotations for standard Company products based on customer specifications and current pricing guidelines.
• Develop growing familiarity with Company’ product catalog including Soft Starters, Solid-State reduced voltage starters, and motor protection devices to support basic product selection for customers.
• Coordinate with inside sales engineers for complex or custom product configurations requiring technical review.
• Track open quotes and follow up with customers to support conversion and closure.

Reporting & Administration

• Generate and distribute sales reports, order status summaries, and account activity reports as requested.
• Participate in team sales meetings, product training sessions, and continuous learning programs.
• Support sales management with special projects, market research, and customer outreach initiatives as assigned.
• Follow all company policies, safety guidelines, and professional standards in all customer interactions.

 

Qualifications

Required

• High school diploma or GED required; associate or bachelor’s degree in business, marketing, or a related field preferred.
• 1–3 years of experience in inside sales, customer service, or sales support — preferably in an industrial, manufacturing, or technical products environment.
• Strong written and verbal communication skills; professional phone presence and email etiquette.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM and ERP systems a plus.
• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines simultaneously.
• Positive, customer-first attitude with a genuine eagerness to learn Company’ products and industry.
• Reliable, punctual, and team oriented.

Preferred

• Experience in industrial electrical, automation, motor controls, or power electronics sales or customer service.
• Familiarity with distributor or OEM sales channels.
• Experience with ERP order entry systems (SAP, Oracle, Microsoft Dynamics, or similar).
• Basic understanding of electric motors, drives, soft starters, or related industrial products.

 

Compensation & Benefits

Competitive base salary commensurate with experience; target range $22.00–$28.00 hour to start. Upon full-time hire, we offer a comprehensive benefits package including:

• Health, dental, and vision insurance
• Company-provided life insurance
• Paid time off
• 401(k) with company match
• Other voluntary benefit programs
• Tuition reimbursement
• Opportunities for advancement into senior sales or inside/outside sales engineer roles

 Work Environment & Physical Requirements

 

• Office-based at Company’ Clearwater, FL headquarters; occasional visits to the production floor.
• Fast-paced, high-volume sales environment with frequent customer interaction via phone and email.
• This is not a remote position. Monday to Friday.

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