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Located in Cranford, NJ
Salary: 23
Location: Kenilworth, NJPay Rate: $23.00 per hourSchedule: Full-Time Temporary AssignmentStart Date: June 1st or after
A leading HVAC and supply distribution company is seeking a detail-oriented Operations Support Coordinator to assist with warranty processing, vendor communications, accounting support, and administrative operations. This role is ideal for someone who enjoys working with data, systems, and customer/vendor correspondence in a fast-paced office environment.
The successful candidate will work closely with multiple departments to ensure warranty claims, credits, shipping discrepancies, and documentation are processed accurately and efficiently.
Verify credits and supporting documentation for the accounting department utilizing the company's ERP system
Process and submit shipping discrepancy claims by reviewing submitted forms and gathering supporting information
Communicate with vendors via email regarding claims, discrepancies, and warranty matters
Process warranty claims and submissions using internal systems and vendor portals
Track and follow up on open warranty claims until resolution
Scan, upload, and attach supporting documentation to purchase orders and customer records
Maintain accurate records within the ERP system
Assist with vendor portal submissions and other administrative projects
Answer phones and provide general office support as needed
Perform data entry, filing, and other clerical duties
Previous administrative, clerical, office support, or customer service experience required
Strong computer skills and ability to learn new software systems
Proficiency with Microsoft Outlook and Microsoft Office
Excellent organizational and time management skills
Strong written and verbal communication abilities
High attention to detail and accuracy
Ability to handle multiple tasks and meet deadlines
Experience with ERP systems is a plus
Experience with warranty processing, claims administration, or vendor communication is preferred
Data Entry
Administrative Support
Customer Service
Vendor Relations
ERP Systems
Microsoft Outlook
Microsoft Excel
Documentation Management
Claims Processing
Office Administration
Competitive pay at $23.00 per hour
Professional office environment
Valuable ERP and operations experience
Opportunity to work with multiple departments and gain exposure to accounting, warranty, and logistics functions
Stable full-time temporary assignment
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