Delivery Assurance Coordinator

Located in Bridgeport, WV

Salary: $20 - $23 p/hour

We are seeking a detail-oriented and customer-focused Delivery Assurance Coordinator to join a fast-paced operations team. This role is responsible for ensuring timely and accurate delivery coordination, supporting customers, and assisting with daily logistics and operational processes.

The ideal candidate is highly organized, communicates effectively, and thrives in a deadline-driven environment.

Responsibilities

• Coordinate and monitor deliveries, schedules, and service timelines
• Communicate with customers, drivers, vendors, and internal teams regarding delivery updates and order status
• Resolve delivery issues and provide timely solutions
• Maintain accurate records, reports, and operational documentation
• Track orders and ensure accuracy throughout the delivery process
• Assist with dispatching, scheduling, and logistics coordination
• Provide excellent customer service and professional communication
• Support day-to-day operational and administrative functions

Qualifications

• 1–3 years of experience in logistics, operations, dispatching, customer service, or supply chain coordination preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency with Microsoft Office, including Excel and Outlook
• Experience with ERP, CRM, dispatching, or inventory systems is a plus
• Strong attention to detail and problem-solving abilities

Physical Requirements

• Ability to remain seated for extended periods while working at a computer
• Frequent communication via phone and email
• Occasional standing, walking, bending, and lifting up to 20 pounds
• Ability to work in a fast-paced operational environment

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