Medical Receptionist / Office Assistant

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Located in Ottawa, ON

Salary: $22.00 to $23.00

Our client, a small psychiatry-focused medical office located in Vanier, is seeking a well‑organized Medical Receptionist / Office Assistant to join their team. This position is ideal for someone who thrives in a supportive, patient‑centered environment and can handle a wide range of administrative responsibilities with professionalism and strong attention to detail.

***Please note this is not a work-from-home job.***

Required skills and qualifications:

• Fully bilingual in English and French (Verbal)
• Previous administrative experience in a medical office setting is preferred
• Proficient in Microsoft Office applications, including Outlook, Word, and basic Excel
• Comfortable learning new software (Accuro appointment‑booking system)
• Able to work independently
• Strong multitasking and organizational skills
• Committed to maintaining strict patient confidentiality

Duties may include, but are not limited to:

• Answer incoming calls
• Schedule patient appointments
• Greet patients in a friendly and courteous manner
• Register new patients, ensuring all required forms are completed accurately
• Prepare and provide patient files to psychiatrists prior to appointments
• Request records or information from other physicians and specialists
• Follow up with laboratories to obtain blood test results
• Prepare basic reports and perform data entry
• File all hard‑copy patient records (no EMR filing)
• Perform other administrative tasks as assigned

Benefits and perks:

• 4-day work weeks
• 2 weeks’ vacation
• Five paid sick days
• Office closed between Christmas and New Year’s Day
• Accessible by bus, with free on‑site parking
• Strong sense of autonomy in the role
• Casual, relaxed work environment
• Long‑standing, stable practice

Wage: $22.00 to $23.00 per hour to start, depending on experience and qualifications

Schedule: Monday to Thursday – 8:00am to 4:30pm (no weekends)

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

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