Customer Service Representative

Top Job

Located in Olympia, WA

Salary: $20-23/hr

Now Hiring: Customer Service Representative
Location: Olympia, WA
Industry: Financial Services / Collections
Employment Type: Evaluation to Hire
Schedule: Monday-Friday | Start Time Between 6:00AM-7:30AM | Full Time 40 Hours Per Week
Pay: $20-$23/hr DOE

 

About the Job

Express Employment Professionals is partnering with a financial services company based out of Olympia, WA to fill a Customer Service Representative position. This is a great opportunity for someone who enjoys helping people, problem solving, and providing excellent customer service in a professional office environment.

 

This company is known for its fun atmosphere, modern office space conveniently located near the highway, and strong employee-focused culture. Once hired permanently, employees may become eligible for benefits including Medical, Dental, Vision, life insurance, a 401(k), paid vacation, paid holidays, and catered lunches from local restaurants.

 

Key Responsibilities:

• Making and receiving phone calls regarding current account and loan statuses with business clients
• Providing outstanding customer service through compassionate communication and professional phone etiquette
• Reviewing account history and analyzing client interactions
• Problem solving with clients to help identify repayment solutions
• Conducting research to better understand client accounts and situations
• Managing multiple priorities throughout the workday
• Maintaining accurate account notes and documentation

 

What You Bring:

• At least 1 year of customer service experience
• At least 1 year of recent office experience
• Strong communication and phone skills
• Professional and compassionate customer service approach
• Strong problem-solving and time management skills
• Ability to multitask in a fast-paced office environment
• Ability to pass a criminal background screen

 

Why You’ll Love This Opportunity:

Full-time stable schedule
Fun and supportive team environment
Modern office conveniently located near the highway
Opportunity for long-term permanent employment
Excellent benefits package upon permanent hire
Company culture that truly values employees

 

Ready to Apply? Choose What’s Easiest:

Text the word “Jobs” to 360-357-7195 and get a quick reply

Email your resume to Jobs.OlympiaWA@ExpressPros.com

 

Why Express?

Express Employment Professionals connects talented people with top local companies. As an Express associate, you’ll also be eligible for:

Medical coverage that meets ACA requirements

Washington Paid Sick Leave

Holiday Pay (after 500 hours and an average of 35 hours/week)

Apply Now