Patient Service Specialist (PSS) Administrative Supervisor

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Located in Oklahoma City, OK

Salary: Starting at $45,000+ DOE

Location: Southwest Oklahoma City, OK

We are currently seeking an experienced Administrative Supervisor for a busy dermatology clinic in Southwest Oklahoma City. This opportunity is ideal for someone who has a strong background in medical front office operations, billing, and team leadership, and who enjoys working in a fast-paced healthcare environment.

 

Key Responsibilities

• Supervise and support front office staff, including Patient Service Specialists (PSS) and billing personnel
• Oversee daily clinic operations including scheduling, patient check-in/check-out, and workflow coordination
• Monitor medical billing, collections, and revenue cycle processes to ensure accuracy and efficiency
• Assist with patient concerns, escalations, and overall patient experience
• Train, coach, and support team members to maintain high performance standards
• Work closely with providers and leadership to improve office processes and operational flow
• Maintain compliance with healthcare regulations, policies, and confidentiality standards

 

Qualifications

• Minimum of 2 years of supervisory or management experience within a medical office or healthcare setting
• Previous PSS and medical billing experience required
• Strong understanding of revenue cycle management and medical billing processes
• Strong working knowledge of medical front office operations, insurance verification, collections, and patient workflows
• Experience using EHR and practice management software
• Excellent communication, leadership, and problem-solving skills
• Ability to multitask and stay organized in a fast-paced clinic environment
• High level of professionalism, attention to detail, and discretion

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