Training and Event Coordinator

Top Job

Located in Wyoming, MI

Salary: Competitive pay BOE

Training & Event Coordinator Job Summary:

Frontline Training Solutions is seeking a highly organized, hospitality-driven Training & Event Coordinator to support the day-to-day operations, training logistics, and guest experience within our growing organization. This is a unique opportunity for someone who enjoys creating exceptional experiences for others while balancing event support, administrative coordination, and operational responsibilities within a professional training environment.

This role is much more than a traditional administrative support position. The ideal candidate is someone who naturally takes ownership, notices what needs to be done before being asked, and takes pride in maintaining an environment that is polished, welcoming, organized, and ready to impress at all times. Every guest interaction matters, and this individual will play a key role in creating a true “wow” experience for clients, facilitators, business leaders, and training participants.

The Training & Event Coordinator will support both Frontline Training Solutions and Express Employment Professionals as a professional brand ambassador, helping create a positive and memorable experience for everyone who enters the building. This person should also bring a creative and entrepreneurial mindset, consistently looking for ways to improve processes, maximize training space utilization, support business growth initiatives, and contribute to the continued success of the organization.

Training & Event Coordinator Responsibilities:

• Support coordination and execution of virtual, onsite, and offsite training programs
• Preparation and organization of training materials, participant packets, name tents, certificates, assessments, and event resources
• Coordinate participant communication including confirmations, reminders, Zoom information, calendar invites, and follow-up communication
• Prepare training rooms and meeting spaces to ensure rooms are fully operational, organized, stocked, and client-ready prior to each event or training session
• Provide hospitality-focused support for guests, facilitators, and participants throughout training programs and events
• Create a welcoming, polished, and professional environment that delivers a high-end guest experience
• Maintain cleanliness, organization, presentation, and readiness of training rooms, common areas, and event spaces at all times
• Coordinate event logistics including catering, vendor communication, attendee coordination, setup, and cleanup
• Support facilitator scheduling coordination and participant roster management
• Manage shipping and receiving of training materials and event supplies
• Track inventory levels for training materials, office supplies, and operational resources
• Maintain accurate participant records, attendance documentation, operational spreadsheets, and CRM updates
• Provide administrative and operational support to leadership including scheduling coordination, calendar support, and follow-up activities
• Assist with invoice support, expense tracking, receipt organization, and billing-related documentation
• Support webinar watch parties, partner office coordination, and Frontline Speaker Collective logistics as needed
• Identify opportunities to improve operational efficiency, enhance the guest experience, and maximize utilization of training/event space
• Contribute creative ideas for community engagement, business development opportunities, and brand visibility for both Frontline Training Solutions and Express Employment Professionals
• Serve as a professional and positive brand ambassador for the organization in all interactions

Schedule and Pay:

• Part-time position averaging approximately 25–30 hours per week
• Hours may vary slightly based on training schedules, events, and operational needs
• Competitive hourly pay based on experience

Training & Event Coordinator Qualifications:

• Associate’s degree strongly preferred; equivalent professional experience will be considered
• 2+ years of experience in administrative support, hospitality, training coordination, event coordination, office operations, customer service, or related professional environment preferred
• Previous experience working within a client-facing, hospitality-focused, or professional services environment strongly preferred
• Demonstrated ability to create a polished, welcoming, and high-level customer experience for guests, clients, facilitators, and business professionals
• Strong organizational, communication, and project coordination skills with the ability to manage multiple priorities, schedules, deadlines, and operational responsibilities simultaneously
• High attention to detail with strong follow-through, professionalism, and an ownership mentality
• Self-starter who naturally takes initiative, anticipates needs, solves problems proactively, and consistently looks for ways to improve processes, presentation, and overall operations
• Ability to maintain professionalism, composure, and flexibility within a fast-paced and changing environment while interacting confidently with executives, business owners, clients, vendors, and training participants
• Strong hospitality mindset with pride in maintaining clean, organized, polished, and client-ready training and event spaces at all times
• Creative and entrepreneurial mindset with the ability to contribute ideas related to operational improvements, event utilization, business development opportunities, and brand promotion
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and Teams required
• Experience using Zoom, Google Workspace, CRM systems, and scheduling platforms preferred
• Ability to work both independently and collaboratively within a small, growing, team-oriented environment
• Dependable attendance, strong work ethic, and willingness to assist with event setup, breakdown, supply movement, and other operational needs as needed

Apply Now!

• Quick Apply Here
• Send Grant your resume: grant.stevens@expresspros.com
• Give our office a call: 616-281-0611
• Stop by our office: 1760 44^th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre.

Location: Grand Rapids, MI

Position Type: Direct Hire, Part-Time

 

What Makes Express Employment Professionals Different?

Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long-term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area. 

Express has a wide variety of jobs available, including:

• Light Industrial
• Skilled Trades
• Administrative
• Professional

Benefits of working with Express:

• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday and Vacation Pay
• Scholarship programs
• Free Online Training

Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, and apply, all from your mobile device. Available in the Apple App Store or Google Play.

Apply Now