Job Title: Inside Sales Representative / Customer Service

Location: Chickasha Ok
Job Type: Full-Time (Temp-to-Hire / Direct Hire)
Pay: DOE

Position Summary

We are seeking a motivated and customer-focused Inside Sales Representative / Customer Service professional to join our team. This hybrid role combines sales support with excellent customer service, assisting clients, processing orders, and building strong relationships to drive business growth.

Key Responsibilities

• Respond to inbound customer inquiries via phone, email, and online channels
• Process sales orders, quotes, and customer requests accurately
• Build and maintain relationships with new and existing customers
• Identify sales opportunities and upsell products/services when appropriate
• Provide product information, pricing, and availability
• Resolve customer issues, complaints, or concerns professionally and promptly
• Maintain customer accounts and update CRM/system records
• Coordinate with internal teams (warehouse, management, etc.) to ensure timely delivery

Qualifications

• Previous inside sales and/or customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer skills (Microsoft Office, CRM systems a plus)
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving and attention to detail
• High school diploma or GED required

Preferred Skills

• Sales-driven mindset with customer-first attitude
• Experience handling high-volume calls or orders
• Strong organizational and time management skills

Benefits (customize as applicable)

• Competitive pay
• Health, dental, and vision insurance
• Paid time off / holidays
• Opportunity for growth and advancement

How to Apply

Apply today by submitting your resume or contacting Express Employment Professionals – www.expresspros.com 

405.244.8844