Key Responsibilities:

• Welcome guests with warm, concierge style check-in/check-out
• Manage reservations via phone, email, and booking platforms
• Collection of payments/rent from each guest
• Answer incoming calls and provide park information/answer questions
• Address guest concerns and respond to incidents with professionalism and care
• Maintain park compliance and enforce community rules
• Communicate and collaborate with the corporate office and maintenance team
• Keep accurate, consistent documentation and daily reporting
• Clean on site facilities, such as restrooms, showers and laundry room
• Ensure clear, friendly communication with guests, teammates, vendors, and leadership

What We’re Looking For:

We’re seeking a guest focused, self-motivated individual who can take initiative and lead with a service first mindset. This is a hands on role ideal for someone who enjoys being active and working closely with people in a RV park setting.

Preferred Qualifications:

• High school diploma or equivalent
• Strong communication skills; written and verbal
• Prior experience in customer service or hospitality (RV parks a plus!)
• Strong organizational skills and attention to detail
• Comfortable using basic computer systems for reservations and reporting