Customer Service Representative

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Located in Union, NJ

Salary: $17 - $20

Customer Service Representative

Location: Union, NJ
Pay Rate: Competitive Pay Based on Experience

A growing logistics and distribution company in Union, NJ is seeking a professional and detail-oriented Customer Service Representative to support daily client communication and order management operations. This position is ideal for someone with strong communication skills, administrative experience, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • Communicate with customers regarding orders, shipments, delivery updates, and general inquiries

  • Enter and update customer orders and information accurately within company systems

  • Coordinate with warehouse and logistics teams to ensure timely order fulfillment

  • Resolve customer concerns and provide professional solutions in a timely manner

  • Track shipments and provide status updates to clients

  • Maintain organized records, documentation, and customer files

  • Assist with scheduling deliveries and coordinating transportation needs

  • Support general office and administrative functions as needed

Qualifications:

  • Previous customer service, logistics, transportation, or administrative experience preferred

  • Strong computer skills, including Microsoft Office and data entry systems

  • Excellent verbal and written communication skills

  • Strong organizational skills and attention to detail

  • Ability to multitask and prioritize in a fast-paced environment

  • Professional demeanor and strong problem-solving abilities

  • Experience in warehousing, distribution, or transportation industries is a plus

Schedule & Environment:

  • Full-time opportunity

  • Monday – Friday schedule

  • Office environment within a busy logistics/distribution operation

  • Opportunity for long-term growth and advancement

This is a great opportunity for a motivated customer service professional looking to grow within a stable and expanding company in the logistics and distribution industry.

Express Office: Elizabeth-Union
1767 Morris Avenue
Suite 304
Union, NJ 07083
Apply Now