Intake Specialist

$23.00 per hour

A growing law firm is seeking a compassionate and organized Intake Specialist to serve as the first point of contact for prospective clients. This role is responsible for answering inquiries, conducting intake interviews, gathering case-related information, scheduling consultations, assisting with documentation, and supporting the office team as needed. The ideal candidate is bilingual, detail-oriented, professional, and able to handle sensitive information with discretion. You will be applying through Express Employment Professionals, an award-winning staffing firm.

Intake Specialist Responsibilities

Answer incoming calls and respond to prospective client inquiries

Conduct interviews to gather personal, medical, and case-related information

Explain eligibility requirements and answer questions regarding Disability claims

Schedule initial consultations, appointments, and follow-up meetings

Assist clients with completing intake documents, applications, and retention forms

File claims with Social Security field offices

Follow up with field offices regarding claim status updates

Maintain accurate client records and database entries

Ensure confidentiality and compliance with legal and ethical standards

Provide administrative and office support where needed

Intake Specialist Qualifications

High school diploma or equivalent required

Bilingual preferred

Strong communication and interpersonal skills

Excellent organizational and data entry skills

Ability to manage sensitive information with professionalism and discretion

Proficiency with administrative tasks and database management

Compassionate and empathetic approach when assisting clients

Prior law office, medical office, or intake experience is a plus

Benefits of Working with Express:

Weekly pay and immediate benefits!

Evaluation to hire positions - get your foot in the door at a great company!

Personalized job matching and interviewing prep!

No fees for you, ever!

Quick hiring process - get started as soon as tomorrow!

Positions fill fast - Apply Today! or call our office

Express Employment Professionals

(562) 693-5111

Express Office: La Mirada

6709 Greenleaf Avenue

Suite 202

Whittier, CA 90601

Apply Now