Property Manager / Community Manager Job Description

Position Summary

The Property Manager is responsible for overseeing the daily operations of a residential community. This role serves as the on-site leader, ensuring the property operates efficiently, meets financial goals, and delivers a high-quality living experience for residents.

Essential Duties & Responsibilities

Property Operations

• Oversee all aspects of community operations, including leasing, maintenance, financial performance, and administration
• Ensure the property is consistently maintained to company standards
• Implement and enforce policies and procedures

Team Leadership

• Supervise and support on-site staff, including leasing and maintenance personnel
• Provide training, coaching, and performance management
• Foster a collaborative and customer-focused team environment

Leasing & Resident Relations

• Drive occupancy through effective leasing and marketing strategies
• Manage the leasing process, including applications, renewals, and move-ins
• Maintain strong resident relationships and promptly address concerns and service requests
• Promote resident retention and satisfaction

Financial Management

• Manage property budget, expenses, and revenue performance
• Monitor rent collections and ensure timely financial reporting
• Identify opportunities to improve profitability and control costs

Compliance & Risk Management

• Ensure compliance with all applicable housing laws, regulations, and safety standards
• Maintain adherence to fair housing requirements
• Identify and mitigate potential risks and liabilities

Maintenance Oversight

• Coordinate property maintenance and repair activities
• Ensure work orders are completed in a timely and professional manner
• Conduct regular inspections to maintain property condition and curb appeal

Qualifications & Skills

• Previous property management or related experience preferred
• Strong leadership and team management skills
• Knowledge of leasing, budgeting, and property operations
• Excellent communication and customer service abilities
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with local and federal housing regulations

Key Competencies

• Leadership and accountability
• Problem-solving and decision-making
• Financial and operational awareness
• Customer service orientation
• Attention to detail and organization

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