We’re hiring a Rental Coordinator at our rental facility in Newark, CA and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Salary range: $19.50-30/hr. Factors including past experience and location may affect final compensation rate.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours.

Primary Responsibilities

We’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

• Respond to inbound leads and guide customers through the rental process
• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways we can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from us. Keep them up-­to­-date about new or additional ways in which we can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Required Skills/Abilities:
You’re a great listener and care about solving your customer’s problems

You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

You have strong interpersonal and problem-solving skills

You can adapt to the fast pace of a growing company and stay continuously educated on our latest products and services

• Education and Experience: High School diploma or equivalent